“It has to be quick, it must be quick! We have a lot going on, so it needs to run smoothly,” emphasized Petra Kolková, co-owner of BIOWA Ltd., a company specializing in environmentally friendly waste processing. In the past, we have created several websites and e-shops for her, and so she recently asked NETTEX for help in creating an application that allows for clear, fast, and above all, error-free company management, whose clients number in the thousands after more than 20 years of successful business.

The application development subsequently proceeded according to our expert process optimized to not waste the client's precious time while patiently listening to their specific wishes. Therefore, we first met with Mrs. Kolková at her headquarters in Zdiby near Prague to discuss all the necessary details face-to-face. We strive to prevent any potential communication noise regarding how the application should look and function as much as possible.

After thorough agreement with the client and issuing a proforma invoice, we started preparing the design. It should be noted that our clients never buy a pig in a poke and we familiarize them with how the final product will look in their daily business challenges in detail beforehand.

This was naturally followed by a design consultation and its approval, after a few modifications, everything regarding the visual aspect was ready. At this point, the application for company management linked with the customer ordering portal began to be programmed - first all the functions, and then the website at vyvozbiowa.cz now allowing the export of wastewater with one click. The development took us 6 weeks. After completion and thorough testing, the application with the customer portal was handed over to our client BIOWA Ltd. "in ribbons".

So, the question arises, how does our software actually work in practice? The entire application with the customer portal is divided into 3 separate, yet interrelated parts:

1. The first part represents a website where information for customers is located, with the option to create an account or log in if they already have one.
2. The second part follows once you log in as a customer. You will see your profile, order history, the option to create a new order, upcoming exports in the case of BIOWA, and other information necessary for comfortable shopping or ordering services.
3. The third part appears if the administrator logs in - that is, your person. Here you will see the entire system from registered customers, through the directory, to orders, pricing settings, regions, and other essential functionalities at a glance. The core of the application lies in the clear processing of orders and the ability to easily handle them in essential administrative tasks such as order modification, order repetition planning, driver assignment, creating exports, and many other functions that we continuously expand and improve.

You might naturally wonder if further work on the application with the portal continues even after the client receives it? Definitely YES! In nature as in business, it is true that those who do not evolve, perish. Therefore, several extensions have been made to the portal and application since its launch in January 2024. One of them was, for example, the addition of another type of order created only by the administrator. In the near future, we plan to add, among other things, online payments through a payment gateway, or advanced analytical functions to optimize the work process, thus making it easier for operators to plan routes for drivers in logistics.

How specifically has our new application with the portal helped BIOWA Ltd. in practice? All data has been transferred from the original, often chaotic tangles of rows and columns in Excel to one place in the new clear portal, where it is always easily accessible and searchable. We have "pulled a thorn from the side" of often overloaded phone line operators so that customers can now place orders 24 hours a day, simply whenever they like. And last but not least, we have greased the pistons and poured turbo fuel into the engine of daily routine within the work process. This was done using functions tailored to the specific needs of our client BIOWA Ltd.